USB Recording Box is the two line recording system,It uses the USB connecting port with the PC.It with the function of Caller ID,Out-going call record,Incoming call number pop,Business management,Monitor real time and so on .It can be widely used in commercial call,electric power dispatch,hotline call,complaint call, financial and stock, car dealer, real estate company, traffic and transportation, and so on. Appropriate situation few lines users.
1, Monitoring people service attitude, technology level: Examining working ability of service person; Analyzing product problem: Collecting customer’s advice in order to provide with product improvement base.
2, Monitor enterprise operation and checking utilization rate of call and human resource for high rank people.Can also find action of benefit damage quickly and do some relevant measure to prevent that.Futhermore,phone recording system can make people devote themselves to work and improve working efficiency.Therefore can search new sales potential and orientation,also can provide with unexpected law proof for high rank people.
3, Helping sales know well about customer’s status in time and improving rate of business conclusion so that enterprise can train sales pointedly.
4, Offer evidence directly for some special occasion.
5, Offering effect evidence for other field.
6, Popup the customer’s detailed information.
1, Software Operation system.
Supports Windows 98/2000/NT/XP/2003/Vista/win 7 Simplified Chinese version,Traditional Chinese version,English Operation system.
2, Unanswered Call
If your telephone line has the CID function , and an incoming call was unanswered, the system would detect the CID and record it automatically .
3, Multi-way of starting record
The system has Pressure Control,Key Control,Sound Control and so on.Start time of recording can be set freely can record some duration ,or record whole a day.
4, Direction confirmation
Incoming call and Out-going call number automatically detection.
Remark: If you need caller id function,and your outside line must be have caller id function.
5, Real time monitoring
Can monitor the channel on conversation without any disturbance to the line.
6, Recording circularly Automatically
Can set 4 disk at most, which is hard disk or subarea . When the system operation disk will be fully,system will delete the foremost file automatically.So that the system can operate.
7, Call Management
Advanced call management function-Can list ,print and statistical all incoming and outgoing call number .
8, Log Management
The system has the integrity operation log,it can record all of the system operation.
9, Business Management
It can pop up the client’s detail information of incoming call if you add the client information to your information bank.. It also can record your client’s address,telephone number, business record and so on contents.This function becomes your business helper.
10, Long- distance Management(FTP)
It can upload the recording file to Server by FTP upload function,so that you can listen the recording even if you go on errands.
11, User management
The system have multilevel user management function, users with different use different function.
Channel: 2 CH.
Compression times: 1/6/8 compression rate.
Default recording start mode: Voltage / Key / Sound control.
Consume power maximum: <=10W
Frequency: 300-3400Hz (±3dB)
Input impedance: AC<8Mohm, DC<100Kohm
Data speed: 16 Kbps, 32Kbps, 64kbps/1s
Interface mode: RJ11
Distortion degree: ≤2%
Call number: FSK, DTMF
FSK concoct mode: Logic 0: 2200Hz±1%,Logic 1: 1200Hz±1%
Calling Monitoring :Signal sound, Voice, Polarity reversal.
DTMF code: 0~9, *, #, A, B, C, D
Voice file: WAV
Voltage control mode estimation standard 40-120V (Ringing), 18-48(Idle), 5-17V(Hook off)